Patient Guide

Admission:

1. Planned admission:

• Ask for the Ambulance service if needed.
• Give your admission paper to reception staff & ask for help.
• Inform about Medi-claim at admission desk and give the necessary documents ( ID/ Policy copy ).
• Get detail about ward charges and select the desired ward.
• Fill the consent form. ( In case of the Medi-claim write the Name according to the policy )
• Shifting of the patient to particular ward.

2. Emergency : 

• Ask for the Ambulance service if needed.
• Keep your patient in emergency ward.
• Treatment & assessment of patient by Doctor. ( Don’t be panic and only one or two attendant to be with patient who knows the detail. )
• Get detail about condition of the patient from Doctor.
• Get detail about ward charges and select the desired ward.
• Shifting of the patient to particular ward.
• Fill the consent form & inform about Medi-claim at admission desk and give the necessary documents ( Photo ID/ Policy copy ).

Discharge:

• Discharge procedure will take minimum 2 hr. of time.
• After discharge intimation wait for paper work to be completed.
• Settle your bill at Billing desk.
• Get original discharge summary & investigation reports from the nursing station.
• Get detail about medication & follow-up.
• Ask for the Ambulance service if needed.
• You can give your suggestions & feedback by filling FEED-BACK form.

For any suggestions or complaints kindly contact IPD Desk.